IS TH M U S

SAP Sales/Service Cloud

SAP Sales/Service Cloud functional course we discuss in detail the Cloud application studio which can help you to build extensions and new applications running in the cloud.

Course Content

  • Administration
  • Business configuration and Fine-tuning
  • Lead, Opportunity, Sales Quote, and Order Configuration
  • Functional Capabilities of Sales Planning and Forecasting
  • Visit Planning and Execution
  • Functional Capabilities of SAP Service Cloud
  • Communication Channels
  • Service Levels, Categories, and Work Distribution
  • Registered Products and Installed Base
  • Explaining Warranty Management in Tickets
  •  Integration SAP Service Cloud with FSM (Field Service Management)
  • SAP Cloud Applications Studio: An Overview
    • Introduction to Scripting Language for Business Object Definitions
    • Introduction to Scripting Language for Business Logic Implementations
    • Explaining UI Designer
    • Debugging
    • Creating Extension Fields
  • Business Configuration
    • Explaining Business Configuration Basics and Architecture
    • Creating a Business Configuration Set and View
  • UI Designer – Embedded Component
    • Creating Embedded Component
  • Service Integration
    • Creating Service Integration
    • Configuring Data Workbench
    • Describing Web Service – Provisioning
    • Describing Web Service – Consumption
  • Approval Process
    • Describing the Approval Process
  • Translation
    • Translate and Adapt User Interface Texts
    • Translating a Business Object
  • Mashups
    • Describing Mashups
  • Lifecycle Management
    • Describing Lifecycle Management

Online Batch

  • Please get in touch to get more information on running and upcoming batches.
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